MalorieHornung
Created page with "<br><br><br>Negative Experience My recent online shopping experience turned into a cautionary tale. The item I received was damaged, and I couldn't get through to customer service. Frustrated, I posted a review and reached out to them for a solution. Customer: "The charm I ordered arrived bent and damaged. I'm really disappointed."<br>Customer Service: "I'm sorry about the condition it arrived in. That's not typical for us."<br>Customer: "I need this resolved. I couldn't..."